Services

Brittleness Audit

We provide a professional evaluation service where seasoned experts perform an in-depth analysis of your human-machine team, identifying hidden flaws that could cause catastrophic failures and provide science-backed solutions to dramatically improve system performance and resilience against critical pressures.

85% of current AI deployments fail

On average 6-12 faults found in every system assessed

400% benefits in human-AI teams after brittleness removal

  • We provide a professional evaluation service where seasoned experts perform an in-depth analysis of your human-machine team. We identify hidden flaws that could cause catastrophic failures and provide science-backed solutions to dramatically improve system performance and resilience against critical pressures. We also provide users with the tools to “self-screen” their JCSs for threats to decision-making and rigor, without having a background in Cognitive Systems Engineering.

  • Over the years, RCS’s experience diagnosing, and re-engineering flawed decision support systems has provided us the opportunity to observe patterns of flaws, and those common, generalizable flaws in JCSs aimed at intelligence analysis. We call these brittlenesses.

  • Gives you the power to eliminate flaws in your human-machine team for successful mission deployment, even with imperfect AI.

What are Brittlenesses?

RCS’s experience diagnosing, and re-engineering flawed decision support systems has provided us the opportunity to observe patterns of flaws, and those common, generalizable flaws in JCSs aimed at intelligence analysis. We call these brittlenesses. Brittlenesses are hidden flaws in the JCS which cause breakdowns in decision-making under cognitive pressure, and thereby reduce the overall rigor of the analytic pursuit. In other words, if an analyst is not adequately supported by their tools and workflows throughout the analytic pursuit, then their analytic decision-making will suffer, and the rigor of the pursuit is at risk. 

Brittleness Audit identifying brittlenesses in a workflow

The Brittleness Audit condenses decades of expertise into an accessible report that will help you fix your system, just as we would.